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CRM Business Process Analyst

Job Ref: J15160 - SB Apply Now
Permanent Luxembourg €70,000 - €75,000 per annum + package

Our global client requires a CRM Business Process Analyst to assist with the company’s CRM capabilities. This is a great opportunity for a strong CRM Analyst to join a successful and thriving business.

Key Skills Required:

  • 5 -8 years’ experience within a CRM or Business Process Analyst role
  • BPA in Service area and industry
  • Salesforce, Dynamics CRM experience
  • CRM application knowledge
  • ERP system knowledge
  • Business Process Modelling
  • Workshop setup, training & follow-up
  • Strong knowledge of Master Data Management
  • Global experience working with partners across locations, countries and business areas

Responsibilities:

  • Analysing different business processes and liaising with ERP team for Account Data Cleansing in business systems
  • Merge data and processes towards Salesforce CRM to gradually retire current CRM system landscapes
  • Support overall implementation of Salesforce
  • Proactively propose CRM solutions to optimize the current solution

Location: Luxembourg

Candidates must be eligible to work in this country.

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