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Dynamics 365 CE Business Analyst

Job Ref: J15519 - RT Apply Now
Permanent London £55,000 - £60,000 per annum

Our innovative and well-established Microsoft Dynamics 365 consultancy client are looking for a Dynamics 365 CE Business Analystto join their team. This is a permanent, Business/System Analyst post, demanding ownership, accountability and the ability to derive solutions to business problems based on the analysis of requirements and current processes, gathered from engaging with business stakeholders. The ideal candidate will have excellent interpersonal, analysis and communication skills, and proven experience of delivering successful projects based on Microsoft Dynamics CE and other CRM based platforms.

Key Skills & Experience:

  • Commercial experience working as Business/Systems Analyst with D365 CE/CRM technologies and in a customer-supplier environment
  • Experience of designing effective business solutions based on D365 CE and/or other CRM platforms
  • Proven experience with business information systems integration or custom business application design and development in a professional technology consulting, corporate MIS or software development environment
  • Successful track record of working on digital transformation projects/programmes, covering the full project lifecycle
  • Familiar with Business Analysis techniques such as brainstorming, business process and use case modelling , user stories and others
  • Prior experience working as a consultant with a CRM based platform or D365 CE is preferable


  • Working with clients & the delivery team to analyse, define and specify requirements
  • Production of high-quality documentation for assigned projects
  • Functional business analysis/requirements gathering
  • Business process mapping and system design
  • Identify areas for business change management
  • Functional specification development


  • Degree, preferably in an IT or business related subject, or equivalent relevant experience
  • Project Management certifications such as PRINCE2 , Scrum and others are desirable

Location: London

Candidates must be eligible to work in this country.

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