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Applications Analyst

Job Ref: J15876 – PB Apply Now
Permanent Cambridgeshire £33,000 - £35,000 per annum + benefits

Our leading Distribution client is seeking an Applications Analyst to join their busy internal team to play a crucial role within the application support team; serving as of part of 2nd / 3rd line support for all of our clients Business Applications used around the world by internal and external customers.

Key Skills & Experience:

  • Working knowledge of one or more of the following applications:- Dynamics AX, Dynamics CRM, Northgate Resourcelink, Paragon, Format, Bestmix, Lasernet.
  • Working knowledge SQL Server Management Studio.
  • Working knowledge of Microsoft SharePoint in a Support Capacity (not development).
  • Experience of working in a technology support role or in a business role as a “key user” for a business application.
  • Experience with technology and applications tied to ERP, CRM, Web and content management solutions.
  • Strong analytical skills.

 

Responsibilities:

  • Assist in the delivery of IS projects in relation to applications; whether this is deploying new applications, upgrading existing or the onboarding process to transition support into the Application Support team.
  • Perform application installations and updates on end user devices and servers.
  • Investigate and resolve application-related incidents, service requests and problems in a timely and efficient manner in line with business requirements.
  • Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain applications.

 

Location: Cambridgeshire

 

Candidates must be eligible to work in this country.

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