D365 F&O Application Engineer

D365 F&O Application Engineer – Dynamics 365 Finance & Operations, Customer Engagement, ERP Support, CRM, System Integrations, Technical Leadership – Remote with Frequent Travel – £45,000 – £55,000 per annum

Our client is seeking a D365 F&O Application Engineer to join their Central Services IT Function. In this role, you will be responsible for the 3rd line day-to-day support of their ERP system across UK businesses. You will also be the leading technical expert for their ERP and the main liaison with the Group ERP program throughout delivery. This is a remote role with frequent travel.

Key Skills & Experience:

• Bachelor’s degree in Computer Science or related field, or equivalent experience
• Microsoft Dynamics 365 certifications are highly desirable
• Experience in developing, implementing, and supporting solutions in Customer Engagement (CE) or Finance and Operations (FO)
• Solid understanding of CRM and ERP concepts and functionalities
• Proven experience in leading the design, development, and implementation of D365 F&O solutions
• Technical leadership and some architectural design experience is advantageous
• Ability to make decisions characterized by managed levels of risk and complexity
• Ability to resolve technical disputes between peers and indirect stakeholders
• Understanding of trends and practices outside your team and how they will impact your work
• Ability to manage multiple tasks simultaneously and work well under pressure in a fast-paced hybrid environment
• Excellent analytical and problem-solving skills with attention to detail
• Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams
• Proficient in Excel
• Strong organizational skills
• Positive, can-do attitude with a problem-solving approach
• Team player with the ability to communicate effectively and escalate issues when appropriate

Main Responsibilities:

• Lead the regional design review, development, and implementation of D365 F&O and CE modules to meet UK business requirements, reporting to the Service Desk Manager
• Collaborate with stakeholders to understand business needs and develop solutions that meet those needs
• Lead the technical implementation of new functionalities, extending the platform’s capabilities
• Understand the application landscape and system integrations between D365 F&O, CE, and other third-party systems
• Share ERP and technical knowledge with 1st Line application support; assist the Service Desk Manager in developing this resource
• Monitor production environments using various toolsets
• Participate in system integration, data migration, and testing activities to ensure seamless project delivery
• Contribute to technical documentation and share knowledge within the team
• Promote best practices and deliver high-quality service
• Represent the business professionally and positively at all times

Salary and Benefits:

• £45,000 – £55,000 per annum
• Generous annual leave starting at 25 days plus Bank Holidays, with the option to buy additional leave and increased entitlement with length of service
• Enhanced family leave, including maternity, adoption, and shared parental leave with 6 months full pay, plus 2 weeks full pay for paternity leave
• Milestone rewards, including sabbaticals, charity donations, personal gifts, and retail vouchers
• Salary reviews and company bonus scheme
• Enhanced pension contributions
• Life assurance at 4x your annual salary
• Employee Assistance Programme (EAP) offering confidential support, advice, and counselling 24/7
• 24/7 GP service providing access to medical advice anytime
• Cycle to Work Scheme and eye care vouchers
• Welcome pack with company-branded goodies

Location: Remote role with frequent travel within the UK

Candidates must be eligible to work in the UK.

Catch Resource Management is a leading provider of Dynamics AX, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.