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Retail Business Analyst

Job Ref: J13874-JC Apply Now
Permanent London £50,000 – 60,000 per annum + Bonus

We are currently recruiting on behalf of a leading retail organisation based in London that requires a Retail Business Analyst. You will be tasked to analyse existing processes and identify areas for improvement using their Dynamics365 ERP solutions.

With a focus currently on digitizing the business previous experience working with B2C e-commerce is essential, as is working with an ERP system.

Essential Skills and Attributes:

  • Proven experience of working as a Digital Business Analyst in the IT Industry, preferably within the B2C Retail sector with demonstrable ecommerce experience
  • Experience of working in an agile project environment
  • Project Management Life Cycle knowledge
  • Experience working in a multi-channel retail environment is highly desirable

Main Duties:

  • Using modelling tools such as Visio, Task Recording and Task Guides in D365 to document existing business processes as well as the desired state.
  • Analyse, validate and document existing business processes and map functional and non-functional requirements onto the to-be process model.
  • Modelling future business processes after they have been defined in the diagnostic and analysis phases
  • Knowledge transfer to various stakeholders
  • Supporting key users during integration testing and UAT activities

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