The market leaders in Dynamics 365 & JD Edwards Recruitment
search Job Search lock Portal

Selected Job Details

Service Delivery Manager

Job Ref: J13946-DD Apply Now
Permanent United Kingdom £45k + Package (dependent on experience)

Our client, a leading Microsoft Partner, is actively looking for an experienced Service Delivery Manager to join them on a permanent basis to monitor, control and support the delivery of Dynamics AX/365 and related applications to their clients.

Key Skills & Experience:

  • Previous experience acting as Service Delivery Manager within a consultancy environment
  • Experience of building and managing customer/stakeholder relationships at a senior level, with the gravitas to drive, shape and influence service delivery.
  • Experience of leading and undertaking service reviews.
  • Experience managing ERP Systems, preferably Dynamics AX/365


  • Manage and develop relationships with client stakeholders at all levels.
  • Management of Service Delivery including responsibility for Microsoft Dynamics AX and related applications.
  • Definition of service level agreements (SLA’s) in relation to contracted services, ensuring the SLA’s are achieved; service quality and client expectations are met or exceeded.
  • Effectively monitor, control and support service delivery, ensuring systems, methodologies and procedures are followed.
  • Continue to build and maintain client relationships.

Enter Your Details

Apply Now

Please enter your details below and one of our team will be in touch. If you wish to apply for multiple job roles, simple add all Job Reference Numbers to the relevant field below.