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D365 Retail Support Analyst – Home-Based

Job Ref: J16336-BP Apply Now
Contract Remote based D365 Retail Support Analyst

Our end-user client is looking for a D365 Retail Support Analyst to help them in their upgrade to Dynamics 365 F&O. The D365 Retail Support Analyst will be responsible for supporting their existing AX system whilst also having involvement in the move to D365.


Key Skills & Experience:

  • Previous experience providing support to users of Dynamics AX
  • Provide 1st line support
  • Knowledge of AX2012 or D365
  • Previous experience working in a Retail environment
  • Supply Chain experience
  • Good communication skills



  • Assisting user with errors
  • Setting up new users
  • Permissions administration
  • Monitor batch jobs
  • Collaborate closely with the Service Desk to ensure P1 and P2 issues are resolved promptly
  • Seek opportunities to automate support, release and security update processes


Location:  Remote


Candidates must be eligible to work in this country. 


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