IT Project Manager

Our end user client is seeking to recruit an IT Project Manager to join their busy and growing technology team. The successful candidate will have experience working in a fast paced, project-orientated environment and strives for perfection in all that they do. The role will be working on a mixture of highly exciting new projects as well as working in a BAU state. Someone with a strong Microsoft and Azure background is preferred.

This role is a mix of on-site and working remotely

Responsibilities

• Developing, planning, building and optimising IT Infrastructure, particularly Azure technologies.
• Ensure incident and problems management processes are mature with strong communication plans
• Manage and cultivate a high-performing team, investing the time to ensure efficient team utilisation and productivity; and that project management methodologies are upheld where appropriate to these teams and workloads
• To deliver IT Infrastructure projects successfully, ensuring delivery within agreed timescales, scope and budgets
• Reporting on all projects within the Infrastructure projects queue ensuring a high level dashboard is available highlighting risk, budget discrepancies and successes.
• Develop, measure and monitor IT system availability and performance standards
• Manage IT service performance, availability and capacity; Ensure Azure capacity is measured providing capacity reports and appropriate availability in line with demand forecasting
• Demonstrate and test service continuity plans and ensure systems perform to agreed RPO and RTO recovery times
• Ensure Infrastructure budgets are adhered to and expenditure is optimised and reduced with particular focus on SaaS, Azure and cloud service costs.
• Manage multiple IT vendors ensuring adherence to agreed KPIs.
• Ensure regular service delivery meetings are held, act as a key escalation point and feed into contract negotiation for renewed and enhanced services

Skills

• IT management experience
• Proven experience with Infrastructure design and decision making
• Proven ability to inspire and mentor high performance teams
• Ability to manage transition and deliver technology solutions
• Hands on Azure experience
• Office 365 experience including Skype, Teams and other key 365 applications
• Hands on Network and IP telephony experience preferably Avaya and contact center system knowledge
• Ability to develop a comprehensive understanding of all business plans, and relate that knowledge to identify operational and IT-related initiatives
• Knowledge necessary to propose relevant IT responses to changing business and project risks

• Excellent written and verbal communication skills — including the ability to effectively communicate concepts to technical and nontechnical audiences
• Strong skills as a negotiator, to facilitate commitment to change and service improvements with the appropriate level of judgment and maturity
• High degree of initiative, dependability and ability to work with little supervision
• Ability and willingness to travel as required ensuring project success

Location: Bexhill – East Sussex

Candidates must be eligible to work in this country.