Infrastructure Manager

Infrastructure Manager – IT manager, Infrastructure, Supply Chain, Inventory,  Retail, Celigo, Waerlinx, IT Support, Azure, AWS, Office365, Problem-solving, windows, WMS, Warehouse Management, EPOS, SQL – London – Hertfordshire – Bedfordshire – Buckinghamshire –  Berkshire – Cambridgeshire – Oxfordshire – Permanent – £40,00-£55,000

Our client, a UK based end-user, is seeking an Infrastructure Manager to join the business and oversee all of the group’s infrastructure!

You will be assisting the desktop support team and provides day to day management support to the Head of IT, as well as covering a spectrum of different skills from hardware and networking to online resources

The successful candidate will have ideally 3 years’ experience working in a similar infrastructure role, ideally in a retail or multi-site environment

You will be required to be in their office 1/2 days a week in Hertfordshire.

It is a great chance for an individual who is eager to learn, driven and enthusiastic.

Key Skills & Experience:

• 3 years previous experience in a similar infrastructure-oriented role, ideally in a retail or multi-site environment.
• Strong communication skills, able to describe issues in a non-technical way to other staff members and senior management
• Good knowledge of Windows server, Office365 and related services
• Experience of hardware, patch panels, switches and routers
• Experience of configuring firewalls and network topologies of a multi-site organisation.
• Full clean UK driving license and willingness to use own car when necessary
• Experience with Azure and AWS preferred.
• DBS Security Check required

Main Responsibilities:

• Taking the lead on all infrastructure matters, liaising with suppliers whilst maintaining a hands-on approach.
• Maintaining high levels of supportability by applying standards and commonality across all sites with regard to equipment and configuration.
• Reviewing changing needs, researching technology and evaluating suppliers as necessary. Creating proposals for review with the Head of IT.  
• Coordinating with the Desktop support analyst(s), scheduling work and overseeing deliverables, assisting and covering 1^st/2^nd level support when required.
• Hands on maintenance and configuration of IAAS services such as Azure and AWS
• Hands on support and configuration of various switches, routers and firewalls with the support our MSP.
• Providing a point of escalation of infrastructure incidents as appropriate
• Liaise with third party suppliers to ensure quality of service and manage issue resolution.
• Oversee licensing to ensure The Stevenson Group is never under or over licenced for any particular product, especially subscription services.
• Maintain adequate business continuity posture covering network security and backup procedures.
• Ensure the department documentation is maintained and that equipment is recorded, protected and fit for purpose.

Location: Hertfordshire

Candidates must be eligible to work in this country.

Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite and other ERP resources to both end users and to product suppliers/authors.

Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills.

If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: www.catchgroup.com.